Last Updated: April 12, 2026 | Effective Date: April 12, 2026
At El Paso Electric, we are committed to protecting your privacy and personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal data when you visit our website, www.elpaso-electric.com, and use our services.
We comply with applicable privacy laws, including but not limited to:
By using our website, you agree to the collection and use of personal data in accordance with this Policy.
This Policy applies to all personal data processed by El Paso Electric in connection with our website and services.
Our Contact Details:
El Paso Electric
4615 Town Center Dr, Ste 120
Colorado Springs, CO 80916
[email protected]
719-574-1106
We encourage you to read this Policy carefully to understand our practices regarding your data and how we will treat it.
We collect various types of information to provide and improve our services to you. We only collect data that is necessary for the stated purposes.
This includes information that can be used to identify you directly or indirectly. The categories of personal data we may collect include:
When you access our website, we may automatically collect certain information, including:
We use Umami Analytics, a privacy-focused, cookieless analytics tool that we self-host. Umami does not use cookies, does not collect personal data, and does not track visitors across websites. All analytics data is aggregated and anonymous.
We do not collect sensitive personal information (e.g., health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, sexual orientation). If, for a specific service, we need to collect such data, we will clearly inform you, explain the purpose, and obtain your explicit consent.
Our website uses minimal tracking technologies:
We do not use advertising cookies, tracking pixels, social media trackers, device fingerprinting, or behavioral profiling technologies.
You may adjust your browser settings to limit certain tracking technologies, though this should not affect your experience on our website since we do not rely on cookies for functionality.
We use the collected data for the following purposes:
To Respond to Your Inquiries: Including processing your estimate requests, responding to questions, and providing the services you request via our contact form. Legal Basis: Legitimate interests (to respond to potential customer inquiries) and/or performance of a contract.
For Analytics: To monitor and analyze trends, usage, and activities in connection with our website in order to improve our services and user experience. Legal Basis: Legitimate interests (to understand and improve our website). Our analytics tool (Umami) is cookieless and does not collect personal data.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or illegal activities. Legal Basis: Legitimate interests (to protect our business and users).
To Comply with Legal Obligations: To meet our regulatory and legal requirements. Legal Basis: Legal obligation.
We may share your personal data with third parties in certain limited circumstances, always ensuring appropriate safeguards are in place.
4.1. Service Providers: We engage the following categories of service providers who may have access to limited personal data in the course of providing services to us:
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2. Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
4.3. With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
We do not sell, rent, or share your personal information for advertising or marketing purposes.
El Paso Electric is based in Colorado Springs, Colorado, USA. Our website is hosted on servers located in the United States.
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Our use of Cloudflare as a CDN means that web traffic may be routed through Cloudflare's global network of servers, which may include servers located outside of your country. Additionally, Google Fonts are served from Google's global CDN infrastructure.
For visitors from the European Economic Area (EEA), UK, or Switzerland, any transfer of personal data to the United States is conducted in accordance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) where required.
We employ industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
We will retain your personal data only for as long as is necessary for the purposes set out in this Policy. For contact form submissions, we retain your information for as long as needed to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes, unless a longer retention period is required or permitted by law.
When we no longer need your personal data, we will securely delete or anonymize it in accordance with applicable law.
Depending on your location and applicable privacy laws, you have various rights regarding your personal data.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority. For the UK: https://ico.org.uk/; for the EU: https://www.edpb.europa.eu/
To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: 719-574-1106
Mail: El Paso Electric, 4615 Town Center Dr, Ste 120, Colorado Springs, CO 80916
We will respond to your request within the timeframes required by applicable law (e.g., 30 days under GDPR, 45 days under CCPA). We may need to verify your identity before fulfilling your request. You may exercise your rights free of charge, unless requests are manifestly unfounded or excessive.
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our systems.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Last Updated" date at the top of this Policy.
We will also post a prominent notice on our website prior to any material changes becoming effective.
You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.
If you have concerns about our privacy practices, please contact us directly using the details provided in Section 1 above.
You also have the right to lodge a complaint with the relevant authorities in your jurisdiction:
